Dementia Care Resident Wants to Go Home Download Decide what is likely to happen next and spot opportunities to do things differently.
Reacting vs Responding to Behaviour Podcast Dave Smallwood explores how culture and ethos influence our response to behaviour.
I’m Communicating. Are You Listening? Video How increasing our awareness of non-verbal communication can help reduce risk.
The Power of Body Language Article Exploring the positive and negative impact that body language can have.
School Behaviour Scenarios Download 4 school-based scenarios to consider how we can respond to behaviours.
Making Choices Article Using choices is a great way to develop a sense of autonomy, responsibility, and feeling of control.
Walking Into a Crisis Article How to make incisive decisions to de-escalate situations and offer timely, appropriate support.
How to Reduce Restraint: Part 2 Download Part 2 of our series exploring how to reduce the use of restraint.
Mirroring as De-escalation Strategy Article Using mirroring to de-escalate and defuse potentially challenging situations.
De-escalation in Complex Needs Services Podcast Doremi and Simon discuss the importance of self-awareness to build strong therapeutic relationships.
Responding vs Reacting Article Taking control of our own reactions puts us in a better position to respond appropriately to the individuals we support.
CALM Communication Poster Download Key questions to ask yourself to support de-escalation and reduce risk.
